For berth inquiries you can reach out to the above email address or phone number.
Berth booking policy for sea cruise vessels
The objective of this Berth Booking Policy for Cruise vessels is to provide well-defined, transparent and non-discriminatory guidelines for the allocation of berths at Passenger Terminal Amsterdam or at the Port of Amsterdam. PTA reserves the right to modify each year if necessary.
Berth Booking Policy:
Booking of a ship’s date or serie comes via a shipping agent, as well as amendments or cancellations
Shipping companies can reserve up to 3 years in advance
Cruise Season PTA is from mid-April to mid-October
A cruise booking has a 1st right to book before events, until 1st of August preceding a cruise year
The handling of a ship in the low season (mid October – mid April) shall always be planned at the east side of the quay via PHB
A Turn Around operation (minimum 2/3 of total number of passengers) has priority over a Cruise Call
Booking at quay PTA will be confirmed as subject to more bookings. If more bookings occur for a particular date, PTA reserves the right to divert a ship to an alternative quay in the Westhaven – to avoid operational problems at PTA